CDBG-DR Grant

Habitat for Humanity of Lee and Hendry Counties, Inc. strives to meet the needs of all applicants, beneficiaries, contractors, vendors, and subrecipients while complying with all applicable Federal, State, local, and CDBG-DR program requirements. It is the policy of Habitat to provide a clear and fair process for individuals to ask questions, file complaints, or raise concerns regarding program services, eligibility determinations, staff actions, labor compliance, Section 3 requirements, Fair Housing concerns, or perceived violations of rights.When appropriate, Habitat encourages individuals to first attempt to resolve concerns directly with the applicable staff member before engaging in the formal complaint process. If those efforts do not resolve the issue, or if the concern is sensitive in nature, individuals may submit a formal complaint directly to Habitat’s Compliance Department.Questions or complaints related to Habitat programs, including CDBG-DR-funded activities, may be submitted through this form, by email, mail, or phone using the contact information below.Habitat staff will review and investigate submitted complaints and will provide a written response to formal written complaints within fifteen (15) business days of receipt, where feasible.